TY  - BOOK
AU  - Behar,Howard
AU  -  Goldstein,Janet
TI  - It's not about the coffee:  lessons on putting people first from a life at starbucks
SN  - 9781591842729
AV  - HD57.7.B444 
PY  - 2009///
CY  - New York, N.Y.
PB  - Portfolio
KW  - Customer relations
KW  - Integrity
KW  - Leadership
KW  - Psychological aspects
ER  -