TY - BOOK AU - Kotter,John P. TI - Leading Change SN - 9781422186435 AV - HD58.8.K65 PY - 2012/// CY - Boston PB - Harvard Business Review Press KW - Organizational change KW - Leadership KW - Industrial organization KW - Strategic planning N1 - Transforming organizations: why firms fail -- Successful change and the force that drives IT -- Establishing a sense of urgency -- Creating the guiding coalition -- Developing a vision and strategy -- Communicating the change vision -- Empowering employees for broad-based action -- Generating short-term wins -- Consolidating gains and producing more change -- Anchoring new approaches in the culture -- The organization of the future -- Leadership and lifelong learning ER -