TY  - BOOK
AU  - Putnis, Peter
AU  -  Petelin, Roslyn
TI  - Professional Communication
SN  - 0-7248-1213-X
AV  - P90.P88 
CY  - Sydney
KW  -  Intercultural communication
KW  -  Interpersonal communication
KW  - Business communication
KW  - Communication
ER  -