TY  - BOOK
AU  - Waldron Vincent R.
AU  -  Kassing, Jeffrey W.
TI  - Managing Risk in Communication Encounters
SN  - 978-1-4129-6667-2.
AV  - HD30.3.W345 
CY  - Los Angeles
KW  -  Business communication
KW  -  Conflict management
KW  -  Interpersonal  communication
KW  -  Risk--Sociological aspects
KW  - Communiation in organizations
KW  - Management
ER  -