TY  - BOOK
AU  - Bhyam, William C.
AU  -  Cox, Jeff 
TI  - Zapp!
SN  - 0-517-58283-X.
AV  - HD30.3.B94 
CY  - New York
KW  -  Communication in management
KW  -  Interpersonal Relationship
KW  - Employee Empowerment
KW  - Social Sciences: Industries
ER  -