TY - BOOK AU - Cialdini,Robert B. TI - Influence: The Psychology of Persuasion AV - BF774 PY - 2021/// CY - New York PB - Harper Business KW - Influence (Psychology) KW - Persuasion (Psychology) KW - Compliance N1 - Includes bibliographical references and index N2 - "In this highly acclaimed New York Times bestseller, Dr. Robert B. Cialdini-the seminal expert in the field of influence and persuasion-explains the psychology of why people say yes and how to apply these principles ethically in business and everyday situations"-- ER -