Ury, William <br/><br/>
The power of a positive no   how to say no and still get to yes ; [save the deal, save the relationship - and still say no] 

 - New York   Bantam Books   2008 
<br/><br/><label>ISBN: </label>9780553384260 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Verhandlungstechnik<br/>Psychology<br/>Ratgeber
<br/><br/><label>LC Class. No.: </label>BF637.N4U795