It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks

Behar, Howard

It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks - 1st ed. - New York, N.Y. Portfolio 2009

978-1-59184-272-9


Customer relations
Integrity
Leadership
Leadership -- Psychological aspects

HD57.7.B444